The boots I bought fit well and with the discount I felt I got my money's worth. However they do sign you up automatically for a monthly VIP membership which charged my credit card $55 dollars ($40US)
I am positive I "skipped the month" however it showed up on my credit card statement but hasn't showed up in my account on their website.
I have tried contacting them and nothing yet so far all the chat options just give you a robot response.