jocelynes11

Jocelyne S.

California, United States

Contributor Level

Total Points
81

1 Review by Jocelyne

11/17/21
Verified purchase

I purchased a wig from them and they sent me the wrong color. Also, the wig was extremely poorly made. (Took over 2 months to receive it). I went back and forth with them via email and got no where. I wanted to return it and they tried to convince me that I had ordered the wrong color. I even sent them proof of what I ordered and they just brushed it off. The wig and it's color is so bad, that I will donate it to Good Will for someone to use for Halloween or a costume party. (The pic samples almost look like pictures of people with real hair). I'm no expert but I have 5 synthetic wigs and know how to judge quality of synthetic wigs from the inexpensive to expense. This wig they sent me is so bad that it can't even be in the class of the mainstream market of the most inexpensive wigs. I don't know about the quality of their cloths, but, WARNING, their wigs are absolutely junk.

Tip for consumers:
Poor customer service. Took over 2 months to receive item and was told it's on it's way.

Products used:
Could not use the wig sent. So poorly made, donated to Good Will to use for costume.

Service
Value
Shipping
Returns
Quality

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