Joan W.

I was having trouble accessing my email; in fact, it was impossible. Since I didn't know what to do, I check online and found "Just Answer" My question to them was, I'm unable to access my email, can you help me?

Before I could get an answer to my question, I was offered *******@200.00 yearly fee for protection of my computer. I kept insisting that my problem was accessing my email account, and that I did not need anything else, and finally, I hung up on him.

In the meantime, I paid the required $5.00 "fully refundable" deposit. When I checked my credit card statement, I was charged $42.00 on top of the $5.00 "fully refundable" deposit. When I discovered this, I wrote those scammers a statement they should never forget, and I cancelled my credit card. Who knows what else they might be up to?

So, today, I have a new credit card, I've made an "unauthorized charge" complaint with my bank, and now, I'm writing this stellar review. I decided to eat the $5.00 "fully refundable" deposit, but I have no idea what the $42.00 charge was for. I figured that the rep I talked to earned $5.00 for the time he spent arguing with me. I hung up on him before he could refer me to the "expert:", whom I figured would give me the same runaround.

So, I hope they feel satisfied with my ex- $5.00. I'll never do this again. Good luck to you raters who gave this outfit 5 stars!