We’re in this together! Stay safe with our COVID-19 guide

Developed in part with a grant from
the National Science Foundation

Joan P.

1 Level 1 Contributor
  • 3 Reviews
  • 13 Helpful Votes
  • 0 Thank Yous

Experience: Travel, Shopping, Society

Member since December 2017

  • Reviews


  • First Reviews


  • Thank Yous


  • Fans


  • Profile Views


Review Distribution

3 Reviews by Joan

I booked a flight from the USA to Europe thru Vayama a few years ago after having gotten referred to them by Kayak. I can see why other people had horrible reviews because customer service is a little messed up. I called Vayama, the booking airline and my carrier airline asking them to please process payment on the flight. I called Vayama more than once and they assured me they would get around to processing my payment. Well, long story short, they never did process my payment. That is why I gave them four stars - because free is free. However, the whole process did make me a nervous wreck.
There I am with two seconds to go on a necklace I was bidding on for $132.. With two second left, someone swoops in with a 289.99 bid! If the bidding is supposed to go up by small increments, how is this even possible? There was no reserve listed on the item. I suspect foul play. Obviously certain insiders, probably commercial dealers are given preferential treatment. This happened with Goodwill Industries of South Florida.
I have gotten some terrific buys on this site but shopping with Shoe Metro requires some time and research. Warnings are as follows: Shipping charges can be steep so once you find a pair of shoes that interests you, due diligence is necessary. You will have to cross-check the shoes on other sites to determine that their prices are not cheaper (including the aforementioned shipping charges). Many of those sites contain reviews so you can find out if the shoes run big, small, fall apart, whatever.

If you often find it difficult to fit shoes due to a physical problem with your feet or are very particular as to how your shoes fit or look, this is NOT your shoe site. Stick with the sites that offer free shipping/free returns even if you will pay more because you will not be satisfied with Shoe Metro. Even though I am sometimes hard to fit because of somewhat wide feet, I have two older daughters. One has slightly smaller feet than me and one has larger, wider feet so I can always offer shoes that are not quite right for me to them.

Even when I have to send back,and/or donate the shoes that do not make it, these instances are more than offset by good buys on other items. For me, the site really shines when it comes to boots. You can set your parameters to include only real leather based goods. Once you are ready for "advanced shopping" on Shoe Metro you can get ridiculous buys in the Open Box category. Shopping in Open Box is not for the faint of heart as the shoes are non-returnable. The best plums are the Open Box new, never worn items. Here I can find leather boots selling sometimes for over one hundred dollars or more for about twenty dollars plus. Note that I carefully check the reported shoe condition; boots with broken zippers or other functional problems are a no go. Many of the boots have reported scuffs or cosmetic defects left by sticky price tags. I could care less that the shoe bottom had a sticky price tag on it or that the item has a few scuffs on it that I will get on the boot the first time I wear it. Please note that if you are choosing a light colored shoe or light leather boot that scuffs can become a big deal.

Open Box pre-owned goods are really dicey and if the sole shows clear wear and the shoe looks beat up, pass it by. Many of these items should have been donated to charity as used goods and this is where the site breaks down. Always check your items as they are delivered. I once tossed a pair of boots in the back of my closet to find out two years later that I had been sent two left shoes! My daughter was particularly disappointed as she loved, loved the boots.

Finally, be warned that this site can become addicting as they continually offer specials and new items always arrive in Open Box. Happy hunting!

Joan Has Earned 13 Votes

Joan P.'s review of ShopGoodwill earned 11 Very Helpful votes

Joan P.'s review of Vayama earned a Very Helpful vote

Joan P.'s review of Shoe Metro earned a Very Helpful vote

Joan hasn’t received any thanks yous.

Joan doesn’t have any fans yet.

Joan isn’t following anybody yet.

Similar Reviewers on Sitejabber


I booked a flight and I didn't have any necessary changes to anything so the flight went well. So...

Ralph G. reviewed Vayama

Booked a flight yesterday eve. Got two eMails, the later one of which says "Your e-ticket is...