Joan P.

Same with the other reviews, I purchased a vanish scar cream from online ads. Ooala will put you on subscription without your knowing and will charge your bank account without prompt advise. They claim you have an account with them which they created themselves. It will be too late as you will already receive a shipment email and that they have charged your bank account.

Saturday, 28th Nov 2020- Came at 8:30am. No prompt, no reminders, didn't ring the bell, didn't call, left the card just like that, with no address, no phone number. Had to Google where my parcel went.

Monday, 30th Nov - Office were closed so called on Monday. The office guy offered to deliver in 2 to 3 days

Wednesday, 2nd December - I called the delivery guy, Vinnie, to check if he has my parcel today. He said no. I called the office to confirm if the parcel will be delivered tomorrow, Thursday, so I can organise my errands. The office guy confirmed, yes, tomorrow.

Come 5:30pm, Wednesday, Vinnie called as he is at my place to deliver. I explained the office said tomorrow. I am not home, I am finishing my errands so I will be home the whole day tomorrow for the delivery. Vinnie was so rude and dropped the call while I was still talking.

The office was closed so had to call the next day.
Thursday, 3rd Dec - I called the office and they said the parcel will be delivered in another 2 to 3 business days! Or picked up in 24 to 48 hours. I had to plead the guy so I can just pick the thing up. I am so over it. Big headache. Avoid, avoid, avoid. Please