I attended the same Green Day concert as another reviewer and did end up buying new tickets because the electronic tickets i purchased in October 2016 would not work! Who sends electronic tickets at 7pm on the day of the concert while you are at the gate? I was told the same thing about the refund and my credit card has yet to be refunded!
I've had to contact my credit company, my bank and even Ticket network.com (who uses this supplier) to help secure my refund. Ticket Option personnel have been rude, indifferent and now will not have the decency to apologize or respond to my emails.
Randall Kushner, in particular, has been awful!
Never get tickets from this seller... ever!