Ordered two pr. Of pants, one on sale for 9.99 and the other around $35.00. I believe the 9.99 pr. Was that price if I purchased the other pr, too. But since the pants were a terrible fit, I returned them and also cancelled the other pr. Because I knew that would not fit either. And the other pr. Was still on backorder. They would not let me change the backordered pr to a larger size at that time because the order had already been "processed". After waiting 3 weeks for my refund, I called customer service and she did credit my account at that time for $10. But would not receive the $14.85 for shipping and handling. Think I will now shop at stores close to home. And am throwing away all my Drapers & Damons catalogs.