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Ordered online. Due to technical problem Saturday delivery payment taken twice. Call made on hold for 25 mins to be told would need to email them - so basically fobed off... 2 emails sent 9 days ago and still waiting for a response... promised callbacks and still waiting for them too. I know its only a extra £9.95 but that's my money I have worked for! Dont feel this will ever be resolved because I dont think anyone cares. Dont use this company. All ok when things go right but no one wants to help when something goes wrong!
* Beds.co.uk attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Joanne T.'s review of Beds.co.uk earned 2 Very Helpful votes
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29/3/2024I had a very bad experience with this company's products after using them for a year and...
Ordered my new bed on Monday, didn't receive a confirmation email so rang them after a few hours....
Hi there Joanne, Thank You for your Site Jabber review, I can see that you have paid for a Saturday delivery and we sent the item out on a Saturday please e-mail me direct at julie@beds.co.uk as i would like some more information from you regarding your review.
Kind Regards.
Julie