I purchased an item on eBay that stated free shipping and was charged more than the actual item cost for shipping. When I called numerous times I was told that there was nothing I could do it is what it is. So much for customer service when I told them that I would never to business with them again they could have cared less. Needless to say they have lost this customer and I will deter anyone that I can to not do business with them either. Very disappointed.