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I was looking at your site and thought that I might like to order several items. Then I took a look at your reviews. Why would I order from you to receive inferior product then have to pay 50-80%. Or have to pay shipping to China to return items. If I was going to give money away I would give it to charity. What can you possibly do to change our minds to do business with you? Without giving me the standard answer.
Tip for consumers:
I am looking for business deciles that make sense.
* Rotita attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Joanne O.'s review of Rotita earned 4 Very Helpful votes
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Empty.
Processing wait time is way too long. Still waiting on product from order date in January.
Dear customer,
We apologize for the inconvenience.
I will solve the problem soon for u, but could you tell us your order number first? Our order number is begin with the letter of “W” or “WW”, you can find it in your Modlily account or the invoice ID from the PayPal.
If you still cannot find out the order number, please feel free to submit a ticket to contact us. And our customs service will reply you in one working day (except weekends and holidays).
Note: Please mention that you are from sitejabber.