Joanne M.

So Framesdirect warrantees their frames for one year however in order to take advantage of that warranty you have to send them your glasses so they can inspect them and decide if you qualify. My husband's glasses are six months old and the arm keeps falling off. The screw will only go in partially so it falls off continually. These are his only pair of (prism) glasses and there's is no way he can be without them for several weeks during this back and forth process. It's an ingenious way for framesdirect to get away with honoring their warranty. Buyer beware.
Joanne McGuire
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