Joanne M.

Tried to order shoes out of stock, that was in stock a week away. Company site kept changing the in stock date every 2 weeks. Tried to email company about my shoe order as my order number wasn't working and I had no other emails about my orders for almost a month. They did not answer my question about my delivery date but instead told me when the shoes would be back in stock. Not what I asked for, but I gave them the benefit of the doubt. After waiting the said date I did not get any response so I asked for a cancelation and refund. Waited a whole week and no response. Had to email them AGAIN from their site to get an short answer that my order had already been canceled. No comment about the refund but looking at my bank statements shows that I had gotten my money back a couple of days after i order my shoes, which leads me to believe they canceled my order long ago. No apology at all for the lack of communication. Basically, just order from amazon. Its cheaper, and less hassle of whatever this was.