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Joanne K.

Contributor Level

Total Points
81

1 Review by Joanne

  • Bluefly

7/28/17

Purchased a dress and returned it the next business day. Didn't receive any notification that the return was received (good thing I had the tracking information) and they still have not issued the credit. Holding on to a customers money and not issuing a credit for 7-10 days after they received it back is totally unacceptable. Beware if you need to return anything to Bluefly

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Bluefly R. – Bluefly Rep

Hi Joanne,

I am so sorry to hear about your experience and can understand your frustration.

Do you mind private messaging us your details, including email address and order number so we can look into this for you?

I look forward to hearing from you.

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