Fake profiles: same pictures with different names. Same bio under different photo's. They say you can get a membership for 7,95 euros a month during 6 months. But the payment is 191,76 for 6 months.
Fake profiles: same pictures with different names. Same bio under different photo's. They say you can get a membership for 7,95 euros a month during 6 months. But the payment is 191,76 for 6 months.
Rosegal hasn't got the right sizes and next to that I had to pay double the amount because my package was shipped from Singapore/China. They do say on the website that they have free shipping but that there is a possibility that you need to pay import taxes. If I would know beforehand that my package would be shipped from Singapore or China I would never ordered it. Again I had to pay 45 for import taxes! The same amount as my order of 1 dress and 1 bikini. I am not happy with this. They should be clear were (which country) they are shipping from and make sure the sizing is right.
Dear Joanne,
We are so sorry to hear that you have been experiencing these issues.
Please note that Rosegal provides a size chart on all our item pages to help our customers choose the correct size.
Please kindly refer to our tax and duty policy here for more details: http://www.rosegal.com/tax/.
We have sent you a personal message via a ticket, with a solution to your issue.
We are awaiting your reply.
Many thanks,
Rosegal Customer Service Team