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Joanne F.

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1 Review by Joanne

PartyCity

  • PartyCity

“The worst customer service I have ever experienced!”
10/25/18

Ordered 4 balloon bouquets in advance. Not ready when I arrived - asked and paid for individual travelling bags - not bagged and they combined the bouquets. Suppose to have green ribbons hanging - no ribbons at all. When "manager " called he was rude and questioned why the person didn't notice when they picked up? Why didn't staff check the order is what I say. Will never shop there again! FYI - I am a small business myself in London Ontario and would not be in business if I treated my customers this way!

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