Joanne D.’s Reviews of FreeShipping & more

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Shipping

“Called to question charges for a free shipping account.”

1/6/17

Some how I have been paying 12.97 a month for seventeen months to a company called" Free Shipping", on an account I never signed up for. It appears it was attached in small print when I purchased something from Kohl's.The person I talked to was very reasonable but I was very angry. I was chastised for not reading the small print when I purchase something on line and not reviewing my credit card. I mistakenly thought it was a monthly charge for books I signed up for. I was scammed and I can't believe I was so foolish. I am eighty years old and live on a fixed income. When I hear about older people being scammed I always said how could they be so foolish, now I know. They told me they would cancel my account and refund me $220.00. I guess I wont hold my breath. People need to ask stores that sell online, why they allow companies like Free Shippingon their sites.

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FreeShipping C. – FreeShipping Rep Over a year old

Hi Joanne,

We're sorry to hear about your experience with our site. The details of the 7-day free trial and the membership fee that follows are stated directly above were users enter their credit card information at sign up. They are also located in our terms of use, which must be agreed to before successfully registering for the account. These terms are also reiterated in the welcome email each new member receives after signing up. If you have any further questions, please contact help@freeshipping.com for future assistance. Thank you!

Sincerely,

The FreeShipping.com Team