I had a profile on Care.com for 11 years. My profile was a great source of personal pride. I had 16,5 star reviews, I was in the top 5% of Care.com Nannies. One afternoon in June, 2019 I googled Care.com looking for a contact number because I was having problems with my profile. To my horror I immediately found the first of many news articles, numerous lawsuits because Care.com had deliberately misrepresented background checks. Children have been hurt and murdered by Nannies hired through Care.com, the Massachusetts Attorney General sued Care.com for taking money from parents that trusted the Care.com site and found later they paid for background checks, that were never done. The most recent news says the founder and CEO has resigned amid continuing scandal. To be blunt I think she belongs in prison along with anyone else in that company that took money and said they did background checks but didn't, unconscionable.
My refrences are real, my work with newborns and their mothers and fathers the light of my life. I will not have anything further to do with Care.com.