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I've been contacting Sephora customer service for months trying to request them not to use FleetOptics as this carrier is driving me crazy. Nobody listened. All they have told me is that it is my own problem and it is their right to use whatever carrier they want, even if the customer is suffering. See the screenshot of their response, the tone and the attitude - "If you're not happy with the carrier, solve it yourself and good luck."
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Treatment of customers at… Terrible treatment of customers at Sephora. They reeled me in to make...
