I had placed an order 12/13/17 before Christmas with 2 slippers and I only received 1 pair which were a gift. Luckily the 2nd pair was for myself but I had called to check the status and the warehouse never sent them out and they were in stock! Two weeks later I call to check the status AGAIN with the case number and same status. Almost a month goes by and still no slippers, I am now awaiting for a refund because my money was floating in the air and didn't know if my slippers were ever going to be shipped out.