I have been using Canva for more than 5 years and have really gotten all my family and colleagues on the Canva bandwagon. WE absolutely love and enjoy the ease of use and brilliant design it has continued to offer and improve.
I had opted for a free trial of Canva Pro and subsequently forgot to cancel the same. As I had a team member on the Canva Team, the subscription fee was charged for both of us. Being an international student, this was an immense expense that derailed my budget for the month, and possibly the year.
Nonetheless, Once i approached Canva and explained my situation, the team offered a full refund as a gesture of good will. Additionally giving me 90 days on the subscription, free of charge to reconsider purchasing he subscription later. This was more than I expected and unbelievably nice of them!
Kudos to the team, I am for sure never letting go.