Joanna J.

I allowed my daughter to use my paypal account to order. Same UPS scam as others have noted. Paypal acts like they don't have the faintest idea what happened to your order- BUT THEY KNOW and are not making it right. I finally got through to a call center at UPS- who stated package only weighed 1 lb
And not delivered to my address. REFUSED to verify this by sending email and stated their corporate strictly stated not to provide written verification for legal reasons. Went through 3 supervisors and asked for english speaking supervisor. Got her on the phone with bank fraud dept and she verbally verified. Bank got with paypal and refunded next day. DON'T GIVE UP! AND FILE CLAIM WITH PAYPAL- they have a time limit to file!