Joanna H.

I live in the Philippines and usually when i bought items from different sites online, i have it shipped to a local logistics company based in new york to have it sent to me within a few days. Usually using that method the longest wait period for me is 2 weeks.
Recently while browsing a few sale items from rebecca minkoff. I noticed that the prices were not that bad. It was already converted to the currency we use here. I decided to buy 2 items and have it shipped directly to my office since that option looks good... NOT GOOD! Item ordered using borderfree was submitted since November 17. IT was only "Shipped" on the 1st of december. What the hell did i pay for express shipping if it took them almost a month to deliver my items. I am still waiting to receive my items.
I tried calling them a few times telling them that i want to cancel my order they kept telling me that they cant. I also tried calling them to see if they have received the items i ordered from the rebecca minkoff website, they kept telling me that they haven't received the items but upon confirmation with rebecca minkoff the items were already delivered to their warehouse.

Still waiting for my items. Will update soon once i receive it.

GOOD LUCK IF YOU WANT TO USE BORDERFREE. LOUSY SERVICE