Joanna C.

This is the second Dell product I have bought in 4yrs. The first one stopped working after 6wks. It had a Vista operating system. I had been ill for over a year, so had to update and stupidly, took the salesman in currys at his word (he said Dell laptops had seriously improved) so I purchased another. Six months later the power adapter has stopped working and I can't get a replacement anywhere. Including Dell's own helpdesk, based in India, who keep putting me through to the UK people, who advise me to go back to currys and buy an adapter (which I've done 3 times and had to return 3 times cause they don't work!) I CAN'T BUY A SUITABLE REPLACEMENT ADAPTER DIRECT FROM DELL! WHAT INSANITY IS THIS.
DO NOT BUY THEIR RUBBISH PRODUCTS. I'VE WASTED ALMOST £1000 NOW I WILL BUY FROM APPLE.
DELL DO NOT HAVE A CLUE ABOUT MAKING PRODUCTS THAT LAST OR CUSTOMER SERVICE. BE WARNED PEOPLE!