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Joan M.

Contributor Level

Total Points
164

About Me

I love clothes, animals and people with a great sense of humor. Not necessarily in that order.

How I Can Help

Love of fashion and buy from many online sites.

Interests

Art, horse riding, reading, writing and campaigning to save wolves.

2 Reviews by Joan

  • Essence of Argan

5/12/23

They offer a free trial and when order is purposefully delivered late you not only receive items you didn't want nor have use for you're charged $139 and locked into a contract. When you attempt to call their provided phone number to cancel you can't get through and the automated system says to "try again" with no different outcome. Emails are unanswered and there's no mechanism on their website to cancel. Argon oil is a great product but I'd advise ordering from elsewhere.

Service
Value
Shipping
Returns
Quality
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essence a. – Essence of Argan Rep

Hi Joan,

It’s important to us that our customers are more than satisfied and we would like the opportunity to resolve this issue immediately. If you give us a chance, we are intent on making this right and hope you will allow us to speak with you to discuss the situation. You can send us a private message with your phone number or email address and/or you may contact us on these numbers. All of our customer service lines are working and we also have a chat with us button on our website.

We can be reached on our 24/7 Phone and Live Chat Support. Please check the numbers below that apply to your region/country.

USA: (+1) 305 859 4493
CA: (+1) 305 859 4493
UK: (+44) 1905 677511
SG: (+65) 31382420
HK: (+852) 3001 6112
AU: (+61) 2 8776 3353
NZ: (+64) 9 886 4904

Best,
Customer Support

  • AliExpress

9/17/16

There are many shops to AliExpress. However, two of them are beyond dishonest. I ordered a pony tail extension from one shop which I never received. THEN I ordered a supposedly 925 Sterling Silver ring which, although stamped 925 as advertised was actually silver copper plated. When I took her to task about it she changed the wording on her site, but TOO LATE! I have a screenshot. She is ignoring me and although the majority of the sellers are honest, many are passing off sterling silver for silver plated and you are still paying the same price. Plus I want my bloody pony tail, it must have been a year and I am STILL WAITING!

Tip for consumers:
Please don't be put off from shopping there, but check to see if the sellers are honest. Most are great but some are beyond despicable and duplicitous, It is a great place to shop but avoid this particular seller at ALL costs. I don't think I will ever get my order from years ago. Putting that down to experience and won't order certain items for my small business again.

Service
Value
Shipping
Returns
Quality

Joan Has Earned 4 Votes

Joan M.'s review of AliExpress earned a Very Helpful vote

Joan M.'s review of Essence of Argan earned 3 Very Helpful votes

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