I have had this service for 4 weeks and have had delivery issues for 2 of the 4 weeks. My most recent order was received by Courier Express on 7/19/21 for scheduled delivery 7/20/21. It is now 7/21/21 and still no delivery. At 4:51 pm I contacted Customer Service and was told Courier Express would be contacted to find out when delivery would be made and that i would receive an email shortly with a delivery update. It is now 8; 15 pm and I have not received either the promised email or my Marley Spoon order. This had caused me to make other arrangements for 2 dinners and the weather here in FL is in the 90's, so even if this delivery does show up, I am concerned about the safety of the food. Will be requesting a refund for this order and canceling my account with this program.