I went to the store at 1375 Blossom Hill Road STE 24 in San Jose, Ca and I was looking for a Filter for my furnace. I was fortunate enough to have a very helpful gentleman by the name of "Sa'ed." He was helpful and explained everything to me regarding the items I was looking at. Sa'ed helped me with the filters and then helped me with some items for Christmas, and then helped me decide on nozzles and sprinkler hoses, etc. He knew the items well and he didn't push me to buy anything but he helped me the whole time through the store. He was a wonderful help. He was attentive and had a good knowledge about everything in the store. I enjoyed his positiveness and helpfulness. He even helped me to my car with the items after I bought them. He is truly the best salesman I have ever had at Orchard Supply. I will go back to see him at the store when I need something for my home. Orchard Supply Hardware has an excellent employee! If you visit the Blossom Hill Road Store at Meridian, ask for Sa'ed to help. Thank you Sa'ed for your help!