I have been a Fitbit user for a number of years. I love my Fitbit EXCEPT that I dislike the way the band attaches. I would prefer a permanent band rather than one that is interchangeable. I have had to glue the band back on my Charge 2 twice so far. It is annoying and it also means I can't wear it for a day or so while the glue dries. Is there a Fitbit that has a permanent, non-changable band? (Joan Henderson)
Hi Joan,
Thanks for the love!
Fitbit's older devices have non-changeable bands. We've expanded our line of accessories and that made our newer devices' band interchangeable.
To help you with your broken band, reach us at contact.fitbit.com. We'll continue assisting you from there.
Best,
Fitbit Support