Joana R.

If I could give it zero stars I would. That one star is for the fact that they did return my money 3 days later. But they sold me 2 tickets to a preseason bulls game 4 hours before the venue. Sent me 2 confirmation emails but never sent the e-ticket email. I called I was on hold for 20 minutes. Woman said she would send the email then put me on hold for another 8 minutes to then come back and say sorry for the inconvenience but we're refunding your money tickets are not available. While I'm standing right there at the arena with my date waiting to get in. Absolute JOKE! How are the tickets not available but you took 125 out of my debit card. Why would you sell them to me if it was too close to the venue!?!?! I asked for a supervisor and I said is there ANYTHING you can do for the extreme inconvenience he said that doing anything for me would be out of his reach and I'll be receiving a refund the next day. Last time I will EVER use this service for any venue. Luckily a scalper sold me 2 tickets for 100 section 100 row 2 better seats at a batter price at the arena. **** STUB HUB!