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Customer service was horrible smart mouth lady on the other end talked to me like i was stupid. Made me feel like she was doing me a favor. I think not. Clothes are cheep and it takes forever to ship... snail mail... dont do it. You'll be disapointed...
Junk is all i can say... You get what you pay for. The jewelry was broken when I got it and customer service is a joke all they do is send generic messages they dont read you complaint. NEVER EVER BUY FROM THIS COMPANY... If you do be prepaired to wait about 6 weeks or more for you junk also
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I purchased a rug on during Black Friday (11/20). I have family coming over for Christmas along...
Dear friend,
We are so sorry to here that, there must be some misunderstanding between us. We are sorry for that happened and are fully committed to resolving it to your satisfaction.
We will be very appreciate it that if you can tell us your full order number(invoice ID), we will deal with it for you. The order number you provided is not exist.
We do in fact inspect all items before we ship them. Unfortunately, from time to time items get damaged during shipping. We stand behind every item we sell so we will contact this customer and offer to exchange this item for him. If he still wants to keep it we will work out some other accommodation. Our goal is that every customer is completely satisfied with their order.
Best Regards
Rosegal Customer Service