J N.

With their highest tier paid accounts, there is a very low limit on much text can be read per day. If you plan on using this to read books(pdf/epub/etc), then don't bother. I can't even get through a normal sized book before it changes to their unlimited "PREMIUM" voices which are pure robotic trash. There is nothing premium about them, and it's unthinkable that their daily limits are so low.

I contacted their useless support staff trying to pay for more characters per day, but they simply told me to open a 2nd account. Yes, they expect me to login and logout of various accounts every day just to finish a book in a somewhat human voice. How stupid can they be? Paying customers want to pay more for their service and they simply tell them to go through a bunch of nonsense every day just to accomplish this? I hope some other company comes along and offers reasonable limits or upgrades as these fools clearly don't want to make money.

The app is buggy and has artificially low limits. It's not worth the money.

I tried to buy a $2000 outdoor dining table set and they cancelled my order because the billing and shipping were different. Seriously this is 2022 - fire your fraud team for being so incompetent. This was my first and now my last order I will ever place with you. I hope you go out of business. Truly terrible business practices.

Room and board isn't what it used to be. I can handle the higher end prices and waiting 6 months for furniture to be delivered, but ultimately it's not worth it. They really seem to be scraping the bottom of the barrel when it comes to the people that actually deliver the items as the last 2 orders have been messed up in ways that waste incredible amounts of my time to resolve. As a homeowner, you do not want to take on more "fix-it" projects if you don't have to.

Why does the delivery matter so much? Well, Imagine one driver being so lazy that he practically demands you to drive your own truck to pick up the items so he doesn't have to. Then when you say no, he hangs up in the middle of cussing at you. When they do finally arrive, they have broken one of the items. Worse yet, they don't pay attention when moving furniture and now a doorframe needs to be repaired on your brand new house.

All I wanted was some furniture. Not to spend time with a welder, a painter to fix my doorframe, and to pick up furniture that I'm paying to have delivered.

Never ordering from them again.

If you are thinking of opening a Etsy shop, DO NOT. Avoid them at all costs. I run a shop on Etsy that has done tremendously well. They have run out of ways to grow their business without taking revenue from their shopkeepers. Read that again. They do not have your best interests in mind and their business goals are in direct conflict with yours. If you play that out, you have no leverage and will lose. This results in you giving them more money, more of your time, and leaves a feeling similar to working for a boss you don't like.

I have invested all of my marketing into a store elsewhere on my own domain and am now just counting down the days for when I finally shut it off if they don't do it beforehand. I have made 10x as much by NOT USING etsy. Do yourself a favor by not falling for the Etsy trap.