The company has the worst customer service ever, all the staff are very unprofessional and will refuse to respond when you need help. They are quick to call you when they are waiting on you to pay for your inquiry, but if you need a refund because they couldn't get a writer to complete your order, good luck getting your refund. They will send your order to some dispute department and it will take several days before the respond to your refund request. It's been 3 days and I still haven't received my refund. Avoid doing business with this company and avoid any of the others companies they have started, because they appear to have several essay writing companies listed with different names, same platform so it's easy to recognize them.
Dear J M.,
Thank you for sharing your feedback. I am sorry to hear about your bad experience. Unfortunately, we were unable to identify your order based on the information you provided. As soon as I have your order I'll be able to review your case. I hope to hear back from you soon.
Best regards,
Shannon Burch
Customer Service Manager