Why on earth are you still in buisness!?! WHere is the attorney general when you need them. SHUT THIS PLACE DOWN! Staff wanted to know the credit card number for pay pal mind you! And I still got no return! But I was assured my garmin is in the mail! Like we havent heard that before! Even though 4 hrs before it was not to be at their place until the 20th. My order was placed on the 9th. They tried to up sell to one in stock due to the one I wanted was on backorder but because I could not provide the pay pal CREDIT CARD NUMBER they hung up on me. On a return call from me I was assured it had JUST arrived and was being shipped so NO RETURN or EXCHANGE could be done until I get it in the mail! BS!