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Hello ms tiffany k. Since you seem to be the only one responding to the complaints. Are you the only one answering the phone and shipping the hair for this company. Is this your company.? The people need answers!. Because if it is, you should invest some of that money and time in hiring a good staff thats gonna get the job done. And yes. You can scam people. Because not every one has a cc company thats gonna get the money back. What about the people paying with pre pay cards... its possible to scam people so stop it. I called more then once and was on hold more then 10 min each time. And also my cc company called and could not get any one on the phone. For 2 days cmon really. Majority every one has the same complaint. I'm just saying... get it together... spend more time shipping out them wigs ms tiffany. Maybe if you guys would've responded to my email as fast as you did to this neg. Review we wouldn't be here discussing this and i would have my wig. We all would have our wigs (the ones that have yet to receive one) CAN I GET AN AMEN! LOL!
J M.'s review of Pink Lace Wigs earned 16 Very Helpful votes
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They took my money and nothing they wont even answer the phone now, I have to go thru my credit...
DISASTER is one word to describe that wig after spending $225. RPGSHOW is the place to buy a good...
Hello! I am sure we were just helping other customers when you called. We have to answer calls in the order in which they are received. We never scam anyone. Actually its impossible to scam someone who used their credit cards to pay. As you stated before you could just call your bank to get your money back. What is the order number? I can look up the order and tell yo if its shipped. I understand you requested the expedited shipping however there is still processing time for every order because we have to add the curls or color to the hair. Each order takes around 1-3 days to process before it can be shipped out. This is also noted on ur website.