J M.

Hopefully most people are aware that the estimates on Zillow and therefore Trulia are pretty much worthless. We purchased a home in a Los Angeles market that has done nothing but skyrocket in the past 4 years and yet two years ago, Zillow dropped the value of our property by roughly 200K over their own previous estimate. An email to them resulted in a generic form letter telling me to how they arrive at their estimate and stating in bold italics that they do not edit them based on homeowner information. In other words, they did not look at what they have done to my particular property value, nor do they care.

They sent the wrong item which meant I would not have it on time for the baby shower gift. I emailed to let them know that I would like a refund. Printed the return label as requested in their email responsesnd madexa trip to the post office to send it back. Instead of a refund as promised, they sent the item I originally ordered which is now useless. When I emailed again, they just ignored it. They've earned all the bad reviews.