We’re in this together! Stay safe with our COVID-19 guide

View
×
Developed in part with a grant from
the National Science Foundation

J L.

  • 1 Review
  • 0 Helpful Votes
  • 0 Thank Yous

Experience: Shopping

Member since December 2019

  • Review

    1

  • First Reviews

    0

  • Thank Yous

    0

  • Fans

    0

  • Profile Views

    33

Review Distribution

1 Review by J

12/10/19
We are a merchant with Lazada but our experience with Lazada is extremely bad. We have goods which we personally delivered using our own fleet but we never get paid. The answer given to us each time is that there was system error. We complained up to 7 times! and each time they were apologetic but the system error remained and still we never got paid.

Then one day we got a RUDE shock. They threatened to cancel our order because after more than 1 month they never quite figured out what's wrong (WITH THEMSELVES) and even when they managed to get the customer to confirm that the goods was delivered, they chose to believe their own machine (system) and threatened to penalise us for the non-delivery.

It is no wonder that Lazada is failing fast. They have failed not only the customers and the customers are not coming and they are failing merchants by keeping all the purchase money with themselves and we never get paid.

J hasn’t received any votes.

J hasn’t received any thanks yous.

J doesn’t have any fans yet.

J isn’t following anybody yet.

Similar Reviewers on Sitejabber

vanessal142
3/17/20

I have placed order and am waiting for them to deliver but on the day of delivery, they cancel my...

premas7
3/13/20

They close your case without informing you, push the blame between customer and merchant and pull...