J L.

Ordered a bag I wanted because it had outside pockets where I could quickly access my eyeglasses or cell phone if needed (I am a senior). Instead of receiving the bag I ordered I spent 20 minutes unravelling packaging only to find they sent me a similar bag to what I ordered but nothing like what I ordered. Seriously? Wrote several e mails trying to resolve that were ignored and finally donated this bag to a local women's charity. After posting a negative review on another site I receive an e mail instructing me on how to return the purchase (weeks later) and offering me a discount on a future purchase. This website must think customers are schmucks. Unfortunate that they are probably contributing to customers not wanting to purchase any Fossil product in future from retailers when they re-open from the lockdowns.

Tired of reading about the latest perceived outrage of Donald Trump and in particular the first lady who has conducted herself admirably.