I ordered a gift card while on holiday; it took me a while to clean up all of my mail and I finally realized that I hadn't received the gift card... before I had a chance to contact raise.com to ask about it, they had already noticed that the card hadn't been sent and issued the refund. WOW! I feel more confident that they have their act together and are working to make sure customers aren't ripped off... unlike giftcardspread which sold me a card which was used by someone else; even after I sent them the info about where and WHO used the card, they never answered my emails or investigated. Grrrrr. Use someone you can trust! - raise.com