I'm not sure how my experience was so different from 5 star reviews I see and really question authenticity. The changes to my website and the PPC package were not worth anywhere near the 5k that I paid. The PPC actually got worse after they took over and I could never get answers about what was actually done. I suspect that they farm out the "big changes" to underpaid staff somewhere else. I was counting down the days until the contract was over. Responses were lukewarm at best and completely opposite to what the sales pitch offered. I would definitely recommend allocating your hard earned marketing money elsewhere. We have revamped my website already and paused the PPC account that they managed and are getting better results since.