I got my delivery date scheduled after 9 days I placed an order. However, a delivery guy didn't come without any notice and I couldn't contact him either. I waited for a few more days and contacted CS. I was told my order was cancelled because of "failed delivery" and asked me to make an order again. They said that there's nothing they could do one it's cancelled. It's absurd. What's more, Lazada don't allow customers to delete their account.