Ordered wedding flowers direct. Got charged full price but they short shipped over half the order. No notification at all that the order was not completed. Wedding is ruined, my business now has a mark against it, and the quality control obviously doesn't exist. Will never, ever use this website again, nor anyone that sells on it. Be careful, some of these guys are on Ebay too. Their tracking system still today says it is being processed, meanwhile it has been delivered. Took a month but it did get here, so pay no attention to their tracking method specifically epacket.