JJ V.

Perfection, every time!

Starwood is supposedly about to be sold... we all know what that can mean. Many will be watching and hopefully they will be able to maintain what we have come to expect at a Starwood property.

I used Hotwire after a friend suggested them for a reasonably priced hotel last spring. I booked it and within 24 hrs realized I was on the list to stay with extended family at the main wedding hotel, the (amazing) Four Seasons. I called to cancel my booking with Hotwire and not only were they incredibly rude about it they informed me they do not offer refunds of any kind, EVERR.
Not even a credit to use on another trip, nope, NOTHING, $300-GONE.
Then to add insult to injury, they will not stop emailing me and I "unsubscribe" repeatedly. I will never use them again so they need to say goodbye.
They funny part is that the service they originally provided was not very good at all, a mediocre room in a mediocre hotel in a questionable area and not a great rate. Ridiculous.
Surprising that they are still in business. We would all be better off calling the hotels direct or even Travelocity has better rates than the slimy Hotwire.
BUYERS BEWARE!

As a once frequent and loyal BR shopper, I no longer have anything good to say about this brand. For years they have been the go-to for many occaisons and have always come through. However the past several months it feels as though the brand is nose diving into oblivion. Cheap cheap cheap fabrics, questionable designs, unflattering fits, false pricing, I could go on and on! From a design standpoint, creative director Marissa Webb has made an absolute mess of BR! Even though she was recently demoted(to supposedly work on her own brand!) it will be interesting to see if they can pull themselves out of the swamp they are currently in. Meanwhile, wait for their sales, none of their things are worth it for anyone paying full price.

Disappointing at best from a longtime eBay seller. Wanted to give it a try but if your goal is to be fairly compensated, skip ThreadUp. According to an Oct. 28th Bloomberg Business article, the only ones being fairly compensated are obviously at the top. Last month ThreadUp raised over $131 MIILLION in funding from Godman Sachs and others. I will stick to eBay, yes it is more "work" but at least they are fair.