jj l.

On a few items that i wanted to buy, it shows as free shipping for standard delivery (usually at $2.99) proceeded to checkout and alas, its not free. Tried on mobile, tried on laptop and desktop, all showed the same free standard shipping on the product page. Brought the matter up to customer service with screenshots, i get the repeated reply that they don't see it as how i do. Told them its a waste of my time shopping on their site and asked if they can honour the free standard shipping as stated. Reply is no. Always no, always deny there's a problem.

I did manage to buy a few other items successfully and now have 2 loyalty vouchers to use, $5 vouchers only. Guess what, both can't be used. Website says its "fully redeemed for the day". Loyalty vouchers are exclusive to me right? What a load of crap this website.