Thumbnail of user jithinp2

Jithin P.

1
Level 1 Contributor
London Borough of Barking and Dagenham, United Kingdom

Contributor Level

Total Points
245

3 Reviews by Jithin

  • Traveldecorum

1/31/23
Verified purchase

I recently had a terrible experience with Traveldecorum. I paid for a flight ticket, but when I arrived at the airport (Gulf Air London Heathrow), I was informed that the ticket was invalid. Despite repeated attempts to contact the customer service, I received no response or resolution for my issue. My money was taken, and I was left stranded without any assistance. I had to travel for bereavement and I ended up booking a new flight ticket directly from the airlines counter at the airport at the last minute.
The complete lack of professionalism and disregard for customer satisfaction has left me deeply disappointed and I would not recommend this airline agency to anyone.

Tip for consumers:
Caution before making payment.

  • Kiwi.com

1/28/23
Verified purchase

I had a terrible experience traveling with kiwi.com. One of the airline tickets I purchased was rescheduled hence delayed and it seemed like every step of the way was a hassle. Customer service was unhelpful and unresponsive, and I was left stranded at Dubai airport. In addition, their kiwi.com guarantee is a joke and I ended up spending double the money I anticipated as I had to book a new flight at the last minute from Dubai to London. I would not recommend kiwi.com to anyone and will not be using their services again in the future. I really wish I had seen all their customer reviews online before engaging with them. AVOID!

Tip for consumers:
Read kiwi.com customer reviews before making the booking

Products used:
Airline tickets

Service
Value
Quality
  • FloraPassionIndia

4/12/17

Worst service I ever had in my life. If you don't want to get cheated, I would suggest you stay far away from this vendor. You might get the product if you are really lucky enough!

Jithin Has Earned 5 Votes

Jithin P.'s review of FloraPassionIndia earned a Very Helpful vote

Jithin P.'s review of traveldecorum.com earned 3 Very Helpful votes

Jithin P.'s review of Kiwi.com earned a Very Helpful vote

Jithin hasn’t received any thanks yous.

Jithin doesn’t have any fans yet.

Jithin isn’t following anybody yet.

Empty.

Similar Reviewers on Sitejabber

Thumbnail of user andyj275
11/2/23

This is not a travel booking site, but an offline travel agent. They show better prices than...

Thumbnail of user tktb.login
9/11/23

I booked a return flight to Asia using this website since it is a few £ cheaper than the official...