I recently had a terrible experience with Traveldecorum. I paid for a flight ticket, but when I arrived at the airport (Gulf Air London Heathrow), I was informed that the ticket was invalid. Despite repeated attempts to contact the customer service, I received no response or resolution for my issue. My money was taken, and I was left stranded without any assistance. I had to travel for bereavement and I ended up booking a new flight ticket directly from the airlines counter at the airport at the last minute.
The complete lack of professionalism and disregard for customer satisfaction has left me deeply disappointed and I would not recommend this airline agency to anyone.