Jing T.

I was shopping for Whale Watching tour in Victoria BC Canada on Groupon. When I searched the item, I did specifically indicate I was searching for tours in Victoria. I also set the region preference as in Victoria BC in my profile with Groupon. I did find the items, 5 whale watching tour tickets, but through out their whole website and the whole purchasing process they did not even mention once that the Canadian tour was quoted in US$. Why would somebody do that? I didn't realize the currency issue until the transaction came to my credit card as pending. Later, they even charged a service fee on that. Eventually, I paid C$100 more than what I would pay if I purchased directly from the tour company. Tried to solve the issue with Groupon, and in total talked to about 20 customer services. Every time they asked me to provide the full detail of my purchase like they couldn't find my order. They only used template answer to tell me that there was nothing they could help. It is a complete SCAM website. I would give 0 star if I have the option. Stay away from it by all means!