Jingfei J.

I had placed orders twice from NoMoreRack. The first one was in March 2014. There was one item missing from the shipment and I was promised to receive it in 3 weeks after calling the customer service. It has been a year and it never came.

I decided to give it a try in March 2015. Again 2 items missing from the order but my account shows the shipment was completed. Called the customer service and they promised to give it a check. Got a reply by email on 4/14/2015 saying the supplier could not handle this order and decided to have it canceled.

Sounds like they don't have a good tracking system to keep customers posted.

Would not want to try the 3rd time.