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First and last Zazzle order. Forgot to use my coupon and called and emailed IMMEDIATELY. I was told they could not credit coupon. They suggested canceling the order, then reordering-which, I did, IMMEDIATELY, Instead of cancelling my order, they stalled in responding and rushed my order out-emailed me that my stuff was on it's way... THEN responded to my cancellation, again, it was TOO LATE? Order already on it's way. Total scam and BS. Closing my shop and writing my reviews, returning my items and ordering from a reputable and reliable source... never to return to Zazzle. Have not yet seen my items to comment on quality, not can I review the return policy, YET...
I will be back to review on that.
Order #*********************847
* Zazzle attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Jinger R.'s review of Zazzle earned 2 Very Helpful votes
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Hello Jinger,
We are so sorry to hear this.
I will be looking into this and will send you an email shortly.
Thank you for your patience,
Terri