Jinesh S.

I ordered 13 shirts on May 29,2019. It said expected delivery June 7-8. Looked on June 1, 2, 3 and it said the same thing. Called on June 4 and they said order would not come till June 10 or later. So I paid 20 bucks for rush shipping to get it delivered on June 7. Called June 5 and they said June 7 is still expected delivery. Called June 6 in the AM and they said they will overnight the shipment. Called at 3 pm and they said wait till 8 pm to get the fedex tracking number. Called at 5:30 pm and they said, it wont be shipped overnight.

In my 13 calls to discountmugs they were NEVER able to tell me the status of the order. They made multiple promises to call/email back with updates and they never did.

So they issued a refund and said they would still deliver the shirts. Today is June 17, there are no shirts and when I check online it says order cancelled.