- Browse Businesses
- Guides
- Beauty & Fashion
- Consumer Tips
- Write a Review
- For Business
- Request a Review
- Discussions
- Backed by the National Science Foundation
- Sign up
- Log in
They do not stand behind products when they make the mistake in ordering. They told me the part number to order using my VIN. I took the part to my mechanic and he charged $175.00 to install and aim. They told me it was horrible to install them. I called 1A Auto and all they told me wrong part number based on VIN rep gave me previously. All they are willing to do is refund my money after I ship the headlights back.
I am out $175.00 and I have no headlights now. I realize and am fine with the cost for th install. Now I have to repay to have them uninstalled, than install new ones which is just wrong because it was 1a Auto fault that they did not fit.
My order number was
Jim hasn’t received any votes.
Jim hasn’t received any thanks yous.
Jim doesn’t have any fans yet.
Jim isn’t following anybody yet.
Empty.
Tie rods were for a dually pickup. Didn't specifically say so. Made it very confusing. Was more...
Jim, I completely apologize for this inconvenience--this is never the kind of customer service experience that we strive for. Even though it does not sufficiently cover the extent of your troubles, I am glad to hear that our support team refunded your purchase in full. Again, we deeply apologize and hope to assist you in the future.