Thumbnail of user jimw329

Jim W.

California, United States

Contributor Level

Total Points
161

2 Reviews by Jim

  • Extreme Terrain

8/24/21

Over 1 Star, that's comical. These guys can't get their fingers unlodged from their behinds. The last order from them was missing parts and took weeks to resolve. The next order showed in stock and get in 5-7 days. Nada! No email no order no call. I contacted them and a ticket was opened. I contacted them again 3 days later since the agent said they would contact me in 24-48 hours and never did. The next agent to my surprise cut and pasted what the last agent said. "I'll open a ticket and we'll contact you in 24-48 hours". BS. Please ladies and gentlemen, save yourself some time and heartburn and find your parts from someone else. I have 100 percent fail rate with Extreme Terrain.

Tip for consumers:
Find another supplier for your Jeep and Truck parts.

Products used:
Truck bed rack.

Service
Value
Shipping
Returns
Quality
  • OfferUp

1/3/19

Please be aware of this selling platform. You are better off, safer, to use CPlus or Letgo applications. Customer service does not exist. There are several complaints with the Better Business Bureau. Offerup will not respond to the BBB. They will not respond to customers. When there is an investigation, they do nothing. When you ship your money is held 5-10 times longer then stated. When you ask them what' going on, you are ignored.

Jim Has Earned 1 Vote

Jim W.'s review of OfferUp earned a Very Helpful vote

Jim hasn’t received any thanks yous.

Jim doesn’t have any fans yet.

Jim isn’t following anybody yet.

Empty.

Similar Reviewers on Sitejabber

Thumbnail of user danielc4367
4/24/24

My rock sliders arrived damaged. A large portion of the top of the packaging was missing. I am in...

Thumbnail of user jamesl4931
4/24/24

The site could definitely use some work.