Unlike eBay there is no way to effectively complain & refunds. I asked vendow if an item was made from steel, thye said yes and I bought it. What arrived was made from aluminium and not fit for purpose. They had plainly lied to me and kept saying "it's just as good". Banggood offered a 10% refund, no return option. Nothing I can do - cut my losses but NEVER Banggod AGAIN!
Dear Jim T., we apologize for any inconvenience caused by this problem. If you want to lodge a formal complain, please send an email to complain@banggood.com. Our staff will help you to investigate your case again after receiving your request. If there is any mistake or misunderstanding we find from the previous communication between you and our staff, we will offer you other solutions.